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I. GENERAL INFORMATION
Data Controller: Special Lab di De Marco Gian Luca, a company incorporated and organised under the laws of Italy, C.F. DMRGLC72R24h501T - P.IVA 16867771004, with registered office in Viale dei Caduti nella Guerra di Liberazione, 456-458 - 00128 Rome (Italy), telephone +39 06272838, e-mail address info@speciallabmotorcycle.it
Responsible for Data Management and Storage: Gian Luca De Marco.
Special Lab may collect personal data via the website www.https://speciallabmotorcycle.com/gb/ (hereinafter the "Site") from any person (hereinafter the "User") who requests information online from Special Lab.
The collection and processing of personal data communicated by Users to Special Lab through the online contact form are subject to Italian Law No. 196/2003 and subsequent amendments.
II. RIGHT OF ACCESS, CORRECTION AND DELETION OF DATA AND OPPOSITION TO DATA MANAGEMENT
Users have the right to correct and delete personal data related to them, and to object to the handling of such data, by sending a written request, at any time, to Special Lab.
III. PERSONAL DATA MANAGEMENT
3.1 What are personal data?
Personal data is information that identifies or makes identifiable, directly or indirectly, a natural person and that can provide details on his or her characteristics, habits, lifestyle, personal relationships, state of health, economic situation, etc.
Personal data are subdivided into: identification data: those that allow direct identification, such as personal details (e.g. first name and surname), images, etc.; sensitive data: those that may reveal racial and ethnic origin, religious, philosophical or other beliefs, political opinions, membership of parties, trade unions, associations or organisations.sensitive data: those that may reveal racial and ethnic origin, religious, philosophical or other beliefs, political opinions, membership of parties, trade unions, associations or organisations of a religious, philosophical, political or trade union nature, state of health and sex life; judicial data those which may reveal the existence of certain judicial measures subject to entry in the criminal record (e.g. final criminal convictions, conditional release, prohibition or obligation to stay, alternative measures to detention) or the status of accused or suspected person. Data collected anonymously or in aggregate in such a way that a specific natural person can no longer be identified, even in combination with other information or in some other way, are not considered personal data. Special Lab processes your personal data when you use our Services. We do not collect and process sensitive or judicial data in any way.
3.2 Purpose of data collection
The information we collect is used to: provide and improve our Services, provide you with a personalised experience on the sites, contact you regarding your order and our Services, provide you with customer service, personalised marketing and advertising detect, prevent, mitigate and investigate fraudulent or illegal activities. We use the personal information we collect from you for a variety of purposes in connection with the provision of our Services and to ensure compliance with applicable law requirements. Below we explain how and on what legal basis we use your personal data. We use your personal data to fulfil our contractual obligations (terms of sale) to you, to provide you with our Services, to comply with applicable law, to protect your vital interests or for other public interest requirements. Here are some examples: to process orders placed on the site, to process payments, to operate, measure and improve our Services, to keep our Services safe, secure and operational, and to customise the content on the site, including products and services in which you may be interested. To contact you regarding your order, resolve issues and request more information about your order. When we contact you for the purposes described above, we may communicate with you via email, telephone, SMS/Messaging and postal communications. In order to provide you with other services you have requested, as indicated when we collect the data. We may use location data to provide you with location-based services (e.g., advertisements, search results, and other personalised content). To prevent, detect, mitigate and investigate fraud, security breaches and potentially prohibited or illegal activities. To enforce the "General Terms and Conditions" or this Privacy Policy. You have a choice as to how Special Lab processes your personal data for communications, sending marketing and personalised advertising messages. If you do not wish to receive marketing communications, you can unsubscribe via the link in the email you received. You can make returns of ordered products. To end your session, you can usually simply log out and/or delete your cookies. If certain browser privacy settings are enabled, closing the site page may still end your session. In order to protect your personal data when using public or shared computers, we recommend that you log out and/or delete cookies after using our services. You have the right to know what personal data we store about you. We will provide you, upon your request, with a copy of your personal data in a commonly used, intelligible, transparent and easily accessible format. If you think your personal data is incorrect or incomplete, you have the right to ask us to update/rectify it. You have the right to object to the processing of your personal data. You may also ask us to delete or restrict the use of your personal data, but this right is determined by applicable law and may affect your access to some of our Services.
3.3 Data Retention
We retain your personal data for as long as is necessary to provide you with the Services you have requested, or for other essential purposes such as compliance with applicable law, resolution of disputes and enforcement of our rules.
The period of retention of personal data may vary significantly depending on the context of the Services we provide and our legal obligations.
When it is no longer necessary to store personal data, they will be securely removed in accordance with our data retention and deletion rules.
3.4 Data Reception
Special Lab is the recipient of Users' personal data.
- Special Lab will not send Users' personal data to any third party, unless: the User has given his prior consent to the sharing of such data with specific third parties;
- Special Lab must share the User's personal data with certain third parties in order to provide the services requested by the User or to respond to his/her request;
- special Lab in turn is requested by a judicial authority or any other administrative authority to transfer the user's personal data.
3.5 Data Security and Privacy
Special Lab has implemented all the necessary technical security measures and precautions in accordance with the state of the art, particularly with regard to the security of its information system.
Special Lab has taken all appropriate precautions to ensure the security and privacy of Users' personal data, and to prevent them from being altered, modified, destroyed or coming into the possession of unauthorised third parties.
3.6 Law Enforcement, Judicial Proceedings and Methods Authorised by Law
To comply with applicable legislation, the enforcement of general terms and conditions of sale, the protection of rights of others, the protection of property or security. Authorities, law enforcement agencies or authorised third parties in response to a verified request or other procedure required by law related to a criminal investigation or illegal or suspected illegal activity or any other activity that exposes our company, you or any of our users/customers to legal liability. We will provide information that we deem relevant to the investigation or enquiry, such as name, city, county, postal code, telephone number, email address, user ID history, IP address, complaints and order history. Credit check companies or entities authorised by applicable national laws (e.g., information about late or missed payments or other defaults related to your orders that may be reflected in your credit report). Third parties involved in legal proceedings if they produce warrants, court orders or similar documents having legal force or if we believe in good faith that the provision of the data is necessary to prevent imminent physical harm or financial loss or to report suspected illegal activity.
3.7 Change of Ownership
In the event of a merger or acquisition with another company, we may share data with that company in accordance with our global privacy standards. In such cases, we will require that the new merged or acquired company comply with this Privacy Policy with respect to your personal information. If we intend to process your personal data for purposes not set forth in this Privacy Policy, you will first be notified of the processing of your personal data for the new purposes.
Last updated: 25 May 2018
Important notes on data processing and Google Analytics
This website uses Google Analytics, a data analysis tool provided by Google Ireland Limited. If the data controller on this website is located in the European Economic Area or Switzerland, the data processing of Google Analytics is carried out by Google LLC. Google LLC and Google Ireland Limited, hereinafter referred to as "Google".
Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information collected by the cookie, including the IP address of the visitor to this website, is usually transmitted to a Google server and stored there.
This website uses Google Analytics with the '_anonymizeIp()' extension. This extension enables anonymisation of the IP address by truncation and prevents the visitor from being identified. Normally, the anonymisation of the IP address takes place within member states of the European Union or states that have signed the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. The IP address transmitted by your browser within the scope of Google Analytics is not cross-referenced with any other data held by Google.
On behalf of the operator of the website, Google will use the information collected to evaluate the use of the website by visitors, to compile reports on the actions performed on the website and to provide the website operator with services associated with the use of the website or the Internet (Art.6, paragraph 1, letter f GDPR). The legitimate interest in data processing lies in the optimisation of the website, the analysis of the use made of it by visitors and the adaptation of the content. The visitors' right to privacy is adequately guaranteed through pseudonymisation.
Google LLC has been certified to comply with the Privacy Shield and therefore guarantees compliance with data protection standards. Data sent and associated with cookies, user identifiers (e.g. user IDs) or advertising identifiers are automatically deleted after 50 months. The deletion of data that has reached the end of the retention period takes place automatically once a month.
Data collection by Google Analytics may be restricted if the site visitor changes the cookie settings. The collection and storage of the IP address can be revoked at any time without retroactive effect. The browser add-on (plugin) for deactivating Google Analytics can be downloaded and then installed by clicking this link: https://tools.google.com/dlpage/gaoptout
The visitor to the page can prevent the collection of data by Google Analytics by clicking here. An opt-out cookie will be applied to your site and will prevent the collection of data on visits to this site.
Further information on data processing by Google, configuration and deactivation options of the service can be found in the Google Privacy Statement and the Modalities for personalising advertisements on Google.
reCAPTCHA
In order to protect the data you enter via the forms on this site, we use the reCaptcha service of Google LLC (Google). This service verifies that you are a person in order to prevent some of the site's functions from being (ab)used by spam robots (particularly in the comments section). The use of this function implies that your IP address and other data requested by Google are processed for the Google reCaptcha service. In any case, within the member states of the European Union and the European Economic Area the IP address is truncated and anonymised before transmission by Google. Only in exceptional cases is the IP address sent in full to one of Google's servers in the USA and truncated once received. Google then uses this information to verify on our behalf how you are using our website. The IP address provided by reCaptcha will not be aggregated with any other data held by Google.
The collection of this data is subject to the data protection regulations of Google (Google Inc.). For further information on Google's privacy policy, please visit: https://policies.google.com/privacy?hl=it
By using the reCaptcha service you authorise Google to process your data for the purpose and in the manner described above.